DV Mark offers an international limited warranty on DV Mark products purchased from any authorized DV Mark dealer, effective from the day of purchase. The terms of this warranty vary from country to country, please contact the DV Mark distributor in your country for details.
Please register your DV Mark product online HERE to establish the date of purchase.
However, please note that you are required to retain a copy of your receipt as proof of purchase in order to receive warranty service.
Please also keep the original packaging in case your DV Mark product needs to be shipped for service.
This warranty does not apply to any damage to the product caused by misuse, mishandling, accident, abuse, alteration, modification or unauthorized repairs. Product appearance and normal wear and tear (worn paint, scratches, etc.) are not covered by this warranty.
DV Mark reserves the right to be the sole arbiter regarding the misuse or abuse of this product.
DV Mark assumes no liability for any incidental or consequential damages, which may result from the failure of this product.
Any warranties implied in fact or by law are limited to the duration of this express limited warranty.
Your legal rights related to the warranty will vary depending on the country of purchase.
Further warranty details
This product is guaranteed by the warranty provided in the country of purchase, under the following conditions:
A - The length of the warranty period varies from country to country; please check with your local distributor for details. The warranty on tubes is 180 days.
B - The DV MARK warranty is only applicable if the warranty card or online warranty form has been properly completed and if the original invoice/bill of sale, mentioning model, serial number and purchase date, is presented at the time of service request.
C - The obligations of DV MARK are limited to the repair of defects. Warranty repair eligibility will be decided at the sole discretion of DV MARK or its representatives. Freight, freight insurance costs, and any other costs related to the repair of this product are not covered by this warranty.
D - All warranty repairs must be made by DV MARK or an authorized DV MARK (PARSEK) service center.
E - This warranty does not apply in the following instances:
· if the damage was caused by accident, negligence or modifications; use of non-DV MARK spare parts; or improper use, installation or packing;
· if the serial number on the equipment is illegible;
· if the damage was caused by lightning, water, fire, incorrect main voltage, insufficient ventilation or any other cause beyond the control of DV MARK.
F - DV MARK reserves the right to redesign or improve/modify its product at any time without any obligation to modify previously manufactured products.